Having a car accident while using a rideshare service can result in serious injuries. Many people may be unaware of the steps to take after this type of incident.
Knowing what to do after a rideshare accident as a passenger can help you manage the situation effectively.
Seek medical attention
The first step is to ensure your safety and health. Check yourself for injuries and call for medical help for hurt individuals. Even if the injuries seem minor, you should get an examination. Some injuries might not show symptoms right away.
Report the accident to the police
It is important to contact the police. Law enforcement will document the scene and create a report. A police report provides an official account of the accident, which can be helpful as you navigate insurance claims and other issues.
Gather information
Try to collect as much information as possible at the scene. This includes the rideshare driver’s name, contact information and insurance details, as well as information from any other drivers and available witnesses. Take photos of the accident scene, including the cars, visible injuries and road conditions.
Notify the rideshare company
Inform the rideshare company about the accident. Most companies have a procedure in place for such events and can offer guidance on what to do next. This step ensures they are aware of the incident and can take necessary actions.
Keep track of medical expenses
Document all medical treatments, receipts and expenses related to the accident. This includes hospital visits, medications and other related costs. Keeping thorough records is important for insurance claims and reimbursement purposes.
Contact insurance companies
Reach out to your insurance company and the rideshare company’s insurance provider to report the accident. Provide them with all the collected information and cooperate with their investigation. However, be mindful of the information you share and avoid making statements that admit to fault.
More than half of San Diego residents described themselves as rideshare app users. Involvement in a serious car accident as a rideshare passenger requires immediate and careful action. Taking the appropriate steps lets you get the help you need for your injuries and pursue financial recovery if necessary.